BUY USED AUTO PARTS

GENERAL

Our standard admission fee is $2 and $1 for VIP members (to start saving on admissions and more - click here to learn about our VIP program).

We proudly offer free admissions to all veterans and service members year-round; simply provide proper identification to our associate at the Admissions counter.

 

The admission fee is there to make sure that we have real shoppers in our stores. It is to prevent people from simply camping out in our yards so that our customers can have as pleasant and easy of a shopping experience as possible.

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We love kids (many of our employees are parents!), however, the minimum age requirement to enter the yard is at least 16-years-old. 

This is an insurance policy stipulation. 

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Pull-A-Part is not able to resell salvage vehicles (the vehicles you'll find out on the yard at Pull-A-Part). We are only able to sell the parts and some recycled liquids (like coolant) from these cars, trucks and SUVs.

Customers can technically buy any and all parts that make up a vehicle, but Pull-A-Part cannot sell the vehicle as a whole - even if it's only intended to be a 'parts' car.

Pull-A-Part does sell used cars at many of its locations. These are vehicles Pull-A-Part has acquired for resale purposes and are not subject to the same rules and regulations as salvage vehicles.

If you are interested in purchasing a complete vehicle as an alternative to buying individual parts separately, you may be able to find a used car at Pull-A-Part that meets your needs. Please visit our used car sales section of the website to browse current inventory or to contact our used car sales team through your local Pull-A-Part's location page.

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Commercial or professional photography is not allowed without company permission. Please contact us for requests. 

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Pull-A-Part's objective is to provide quality information online and a worthwhile in-store experience. This enables you to buy used auto parts and save real money.
At the same time, our approach is 100% self-service - this means:
  • Our phone system is 100% automated
  • Most of the information we can provide is available at www.PullAPart.com
  • Our in-store team can provide more detailed information during your store visit
At the end of any search query you run on our website, we will have all available options listed for you to get more information. If the results you see don't meet your needs, you can sign up for Notify Me and we'll inform you as soon as your desired vehicle arrives.
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At Pull-A-Part we are welcoming to all customers.

For customers with disabilities, require motorized vehicles or have other ambulatory challenges, please know that the areas outside of our buildings may be uneven and present possible challenges or risks for you. The surfaces in our yard are covered with multiple levels of gravel and not paved.

You are permitted to drive your assisted motorized vehicle on the yard after signing a waiver. You also have the ability to rent a golf cart at some of our locations, for a list of our locations currently renting golf carts, please click here.

We will do everything we can to help accommodate you during your visit. Please keep in mind that Pull-A-Part is a do-it-yourself (DIY) operation and there may be some limits to how much assistance we can provide.

If you require a service animal, please inform our staff upon your arrival. If you require your animal during your visit, please know that the yard can pose some risks for your animal and we do require a waiver prior to entry.

Please see a Store Manager or Retail Chief when you arrive at the store to see if there's anything else we may be able to help with at that particular location. We welcome all customers and want to ensure every person and animal is aware and safe during your visit.

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We respectfully require that our employees and customers do not bring firearms into our stores unless they are authorized law enforcement. We acknowledge and respect the rights of everyone involved in this important, often emotionally charged, debate. As we do with other important issues related to our business, we listen to our customers and team—and use the feedback we receive in our decision making.

All the law enforcement we work with every day have told us that they try to abide by the posted signs at any establishment unless they are there conducting official business. However, due to the recent issues our country has faced, some are now required or advised to carry side arms at all times. For customers who are law enforcement personnel and are required to carry, we ask that they present the proper police identification card in order to enter the store and yard with the side arm. Also, law enforcement, along with other service personnel, always receive free entry on the yard with their identification.

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Click here for a list of our locations and directions.

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If there is a serious injury on the yard, please call 911 and then notify the Manager.

To learn more about our policy, you can find the liability waiver posted in all stores.

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PART PURCHASES, RETURNS & WARRANTIES

Pull-A-Part accepts cash and major credit cards (MasterCard, Visa, American Express, and Discover) as forms of payment. Pull-A-Part does not accept business or personal checks at this time.

Due to the rising costs of credit card processing, Pull-A-Part offers a Cash Discount of 2.75% for customers who choose to pay with cash. This discount is automatically applied to your cash purchase and is displayed as "Cash Discount" on your receipt.

Pull-A-Part does provide customers with the convenience of paying via credit card, but does charge a processing fee of 2.75% on credit card transactions. This fee is automatically applied to your credit card purchase and is displayed as "Service Fee" on your receipt.

For questions or more information regarding forms of payment accepted, cash discounts, credit card service fees, core charges, or environmental fees, please contact us.

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Pull-A-Part Standard Return and Exchange Policy

Most parts include a 30-day warranty. If you are not 100% satisfied with your used auto parts purchase, you may return or exchange the item(s) within 30-days of the original purchase with your receipt. We will not accept parts for return or exchange without a receipt. Parts can be exchanged for matching parts or returned for a store credit that can be used at any Pull-A-Part location. With the exception of core deposits, we do not offer cash refunds for returned parts. The returned part(s) must be the original part purchased, properly marked with the original Pull-A-Part marking, and not disassembled.

All exchanges or returns are at the discretion of the Store Manager. If you have any questions or issues related to returns or exchanges, please contact us.

Exceptions

Tires and Wheels

Tires and wheels have a 3-day limited warranty. You may exchange or return tires and wheels (for store credit) within 3 days of your original purchase with a receipt.

Hybrid Batteries

Hybrid batteries are not covered by Pull-A-Part’s Standard Return and Exchange Policy. These items are sold “AS-IS” and are not eligible for exchange or return.

Used Coolant, Washer Fluid, Thrift Store Items

Pull-A-Part does not provide a warranty for used coolant, windshield washer fluid, fuses, or thrift store items. These items are sold “AS-IS” and are not eligible for exchange or return.

Extended Warranty

Pull-A-Part offers a 120-day extended warranty on some types of used auto parts for an additional fee. If the part(s) you are purchasing are eligible for an extended warranty, your cashier will inform you of this option at your time of purchase. If you purchase an extended warranty, your part(s) may be exchanged for matching parts or returned for store credit within 120-days of the original purchase with your receipt. Core returns are still limited to 30-days regardless of the warranty term.

Core Returns

All Core returns are gladly processed, and cash is provided in return for the core if the return is within 30 days of the original purchase (receipt required for core returns).

TIP!

Members of Pull-A-Part’s free VIP Club Program get online access to receipts and warranty information via their VIP account online. Join our free VIP Club Program and register for online access so you’ll never lose or misplace your receipts (and not be able to exchange or return parts during the valid warranty period).Learn more about our VIP Club Program here.

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No, it doesn't! However, if you're not a VIP member, it's your responsibility to keep track of the receipt with your listed credits.

If you're a VIP Member, we keep track of your store credits for you - learn more here.

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To sign-up for sales tax exemption, please visit your local Pull-A-Part store and ask for the store manager or retail chief. A couple of key points:

  1. You will need to present documentation at each store that you buy from as they have to keep records on file locally.
  2. Each State has its own requirements. As such, you will need to sign-up for sales tax exemption in each respective State. There is not any form that will work from state to state.

More questions? Please contact us online or at a store to find out your specific State requirements.

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No, unfortunately there are no global rules regarding exemption certificates. Each state has its own set of exemption certificates as well as rules and regulations covering their use. However, some general rules do apply. Since not every state has every exemption in place, local rules and local compliance requirements must be considered.

Click here to learn how to sign-up for sales tax exemption in your State.

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Our price list is in two places:

  • Online

  • In Store

Our pricing model is unique, but makes perfect sense…so it is easy to understand.

Each specific part has the same price, regardless of the make, model or year of the car in which you find it.

So the price for a 6-cylinder engine is fixed, whether it is in a 1972 Plymouth Fury or 1996 Mercedes. Simple, Easy and huge savings - that is the Pull-A-Part way.

 

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As a leading automotive recycler, Pull-A-Part is required to comply with various federal, state, and local regulations and policies related to recycling, processing, and/or disposal of potentially hazardous materials we handle at our salvage yards. This includes treatment of waste fluids, disposal of dead batteries, recycling of tires, and many other toxic or dangerous materials that could harm the environment.

Through our compliance in these areas, Pull-A-Part keeps our communities - and our environment as a whole - cleaner and safer for all. It also helps keep Pull-A-Part customers and employees safe at our facilities nationwide.

Like other salvage and recycling operations in our industry, Pull-A-Part charges a small (8%) environmental fee to help offset the significant, rising costs of complying with these environmental safety standards and compliance requirements. Thank you for supporting our efforts to keep our facilities safe and our communities and environment clean.

For questions or additional information about how Pull-A-Part helps protect the environment or keep its facilities safe for customers and employees, or for questions about our environmental fee, please contact us.

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A “Core Charge” is similar to the deposit you might pay for a can or bottle of soda.
In many states, to promote recycling, you are charged a deposit when you purchase a can of soda and you receive your deposit back when you return the empty can.
Many automotive parts have a Core Charge, or Core Price, that works the same way as a soda can deposit. Rather than paying full price for the replacement part, you save real money when you return your original part as well as help the environment.
*Here’s how the Core Charge works:
  • The part you are purchasing contains a component that is recyclable
  • The Core Charge deposit is charged at the time of purchase
  • When the recyclable component from your old part is returned to us, the charge is refunded to you
  • If you have the old part with you at the point of purchase, you will not have to pay this charge
To receive your Core Charge refund:
  • Bring the old part to any Pull-A-Part store along with your receipt - this will be refunded in cash, not store credit.

 

Core Charges are often mandated by state legislature, and, as such, the actual core charge and taxes on the charge may vary depending on the state in which you buy your part.

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Each Store Manager or Retail Chief will determine a fair price for anything not shown on the price list.

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We do not purchase parts, only vehicles.  

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Pull-A-Part has always been a do-it-yourself (DIY) salvage yard. We frequently refresh our inventory and maintain clean, organized yards to help you find and pull the used auto parts you need for your repairs. This DIY model helps customers save the most money.

New for 2021, Pull-A-Part now provides limited part-pulling services at all of our used auto parts retail locations. This means we now pull SOME parts for an additional fee. If you are short on time or aren't able to pull the part yourself, but you would still like to save money on your part, you may want to give our new part-pulling service a try.

The list of used auto parts we pull (and associated part-pulling fees) are subject to change, as we continue to roll this service out and expand the list of used auto parts we will remove for you. For our current part-pulling list and fee information, please visit our Part Pulling page here: https://www.pullapart.com/partpulling. Please keep in mind that our part-pulling service fee ONLY includes pulling the part for you. You will still be responsible for paying for the part, along with any associated taxes, environmental fees, core charges, or service fees related to the part(s) you are purchasing. You can review our current used auto parts pricing in-store or via our website Parts Pricing section.

NOTE: We still do not ship parts to individuals or transfer them to other locations at this time.

For traditional DIY used auto parts customers: Regarding the assistance we do provide - all vehicles on display are elevated for you. We supply an A-Frame and Hoist to assist you in the removal of an engine or a transmission. We also will provide a lift to help you move the engine or transmission to the exit.

Click here for a list of approved/unapproved tools on the yard.

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HOURS OF OPERATIONS

Pull-A-Part is open 7 days a week except for Thanksgiving Day, Christmas Eve and Christmas Day.

Check www.pullapart.com/locations for the most up-to-date hours. Please note, in the event of inclement weather, stores may adjust their hours for the safety of our employees and customers.

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All Admissions closes 30 minutes before Sales which gives our team time to clean-up before the close of the work day.

You can still make a purchase and/or exchange an item, but you cannot be admitted to the yard. 

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PULLING PARTS

Yes, you need to bring your own tools.

The cars are displayed on stands so you don't need a jack. We supply an A Frame and Hoist to assist removing an engine or a transmission. We also provide a lift to move the engine or transmission to the exit.

Click here for a list of tools you can and can't bring on the yard.

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Effective June 1, 2019, Pull-A-Part no longer sells airbags. This decision is for the safety of our customers and is the result of significant manufacturer recalls and related safety issues in the marketplace today. However, we do sell seat airbags with the purchase of certain seats.

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Yes – we sell both tires and rims. Some are still on the cars and a few are already dismounted at the rear of the stores and available to purchase.

Please remember that since we don't inventory the parts on the vehicles, we don't know the condition, specifics or availability of parts on any of the vehicles at the locations. You can search car inventory online at www.pullapart.com/inventory/ prior to visiting a store to determine if the vehicle is available and then visit your local Pull-A-Part location to see if the part(s) you are looking for is(are) available and in the desired condition.

For interchange - although each vehicle uses a specific manufacturer’s recommended size, many vehicles use the same size tire. So, if tires of the same size are found on a different make/model than yours, they are interchangeable. What is often notinterchangeable is the lug pattern of the wheel on which the tire is mounted.

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We offer golf cart rentals at all Pull-A-Part locations. The cost to rent is $5 for the first hour and $1.25 for each additional 15 minutes. 

For safety and liability reasons, we don't allow customers to bring their own golf carts.

If you have a disability and require assistance, please speak with Store Management at the store or contact us by clicking, "submit a request" below.

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To remove parts from the vehicles, you'll need to bring the appropriate tools with you. If you’re unsure of what to bring, please check with your local mechanic. 

 

  • We don't allow torches, grinders or jacks on the yard. For safety reasons we don’t allow anyone to bring lead acid batteries (i.e. car and motorcycle batteries) and cans full of gas out to the display yard.
  • We DO allow small generators (gas or battery - extra gas tanks are not allowed on the yard, so be sure it's full before coming out!) battery powered tools and jumper boxes to help get the job done faster.

We make every effort to set cars safely, including welding the two wheels together that make up stands that we set the cars on. We supply an A Frame and Hoist to assist in the removal of an engine or a transmission and if you need help in moving larger items please ask the store for assistance and we will be happy to try and help.

We also have wheelbarrows - free of charge - available at all locations. You may also bring your own!

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The only parts we remove from vehicles before they are placed on the display yard are those parts that represent a safety hazard (batteries, airbags), environmental hazard (mercury switches, fluids), or a legal compliance concern (catalytic converters and some metals). Any parts that do not fall into one of these categories are available as used auto parts that can be purchased on a first-come, first-served basis.

If you want to be the first to know about new vehicles we put out on the yard, you can sign-up for our free NotifyMe alerts service to be notified by email or SMS (text) when particular year/make/model vehicles arrive at your preferred Pull-A-Part location(s), or you can monitor our New On Yard section of our website, which we update daily as we put new vehicles out on the yard for our customers.

You can also search our complete vehicle inventory, as well as interchangeable parts directory, via our used auto parts section of the website.

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It depends on the location, but vehicles are generally on the yard between 60 to 90 days. 

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Yes, the refrigerant and resulting pressure is removed from the system before the vehicle is put on the yard. 

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Many customers ask about odometer readings because they are curious about vehicle mileage. We don't record this information when vehicles arrive.

As a guide to determine mileage, the average vehicle is driven ~10,000-15,000 miles/year, with our vehicles leaning towards the higher side. You may use the model year and a rough approximation of annual mileage to estimate total miles.

If the vehicle has a mechanical odometer, you would be able to view the recorded mileage on the yard. 

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On rare occasion, the keys are in the vehicle when set on the yard - but generally, no; keys are not with the vehicle.

Should you purchase a used vehicle from one of our select locations, we of course provide keys. Used car locations are listed here.

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Yes, you can.  Generally, you can bring battery powered tools, jumper boxes and a compressor/generator that you can carry by hand.

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All vehicles on display are elevated for you. We supply an A Frame and Hoist to assist in the removal of an engine or a transmission.  We also will provide a lift to help you move the engine or transmission to the exit. 

To remove parts from the vehicles, you will need to bring the appropriate tools with you. If you are unsure of what to bring, please check with your local mechanic.  

We do not allow incendiary tools (spark producing) or jacks on the yard. We do allow small generators, manual and battery powered tools.

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You sure can. Batteries are pulled from the vehicles, tested, and the ones that are still good are placed at the front counter.  
 
You will need to go to your local Pull-A-Part location to see if they have the one you need in stock.
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The tanks are for sale, but you will have to patch the hole to make it usable.  We puncture the fuel tanks to drain the gasoline when we receive and process vehicles.  

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We do sell exhaust system components.

As relates to catalytic converters, however, federal law prohibits the sale of used catalytic converters.

During our incoming vehicle processing, the converters are removed and recycled in compliance with law.

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SEARCH VEHICLE INVENTORY

Pull-A-Part is a do-it-yourself salvage company. With people pulling parts off vehicles all day long, we cannot determine what parts are still left on individual vehicles. For that reason, we inventory only cars, not parts.
You can search two places:
  • Online - www.pullapart.com
  • In Store
 At the end of any search query you run on our website, we will have all available options listed for you to get more information. If the results you see don't meet your needs, you can sign up for Notify Me and we'll inform you as soon as your desired vehicle arrives.
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When you select the yellow 'View' button next to the vehicle(s) on your search results, we are able to provide engine, transmission and body style information. This isn't available for all vehicles - but we're working to close that gap. Also, we're not able to provide specifics related to interior type or exterior color today.

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You can check the car inventory for any car at any of our locations by clicking "check inventory" or you can do it right from our home page - check inventory now.

Car inventory is updated every night so that the web site shows the most up-to-date information that we have.

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We've got you covered - here are two options:

1. Sign up to be Notified. We'll let you know as soon as it arrives on the yard - sign-up here

2. Search Parts Interchange - start your search

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VIP CLUB

The VIP Club card is a free, easy way to keep track of your purchases and to earn benefits such as loyalty rewards & periodic discounts.

Simply present your card whenever you want enter the yard or check out.

Benefits include:

  • 30 days of purchases listed online so you don't need to keep paper receipts anymore
  • All store credits are kept in-store and online until used 
  • Login to the website to see history of open warranties and unused store credits
  • Reduced admission prices

Simply sign-up for a card at your local Pull-A-Part store's Customer Service Desk and please bring your driver's license to complete the sign-up process. 

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On your next visit to the store, ask Customer Service and they will provide you with a replacement. 

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